Refund Policy
This Refund Policy applies to all purchases made through Tratak.online, operated under Urban Connect Services.
1. Nature of Offerings
Tratak.online provides:
- Digital programs (such as the 21-Day Elite Focus & Behavior Transformation Program)
- Guidance services
- Links or redirections to third-party products or services
Due to the nature of these offerings, refund eligibility is limited and subject to the conditions below.
2. Refund Policy for Digital Program
a. No Refund After Access
Once:
- Program access has been granted, or
- Any content has been viewed or delivered, or
- Any support interaction has taken place
👉 No refund will be provided
b. Limited Refund Window
A refund may be considered only if:
- Request is made within 24 hours of purchase, AND
- No content has been accessed, AND
- No session or support has been used
All requests are subject to verification and approval.
c. Non-Refundable Cases
Refunds will not be provided for:
- Change of mind after purchase
- Lack of time or inability to continue
- Partial participation
- Failure to follow instructions
- Dissatisfaction due to unmet expectations
- Delay or lack of involvement by parent/child
3. Third-Party Products & Services
Tratak.online may provide access or redirection to third-party offerings, including tantra sadhana-related services, kits, or products.
Please note:
- These are sold and fulfilled by independent third-party vendors
- Tratak.online / Urban Connect Services does not control their pricing, quality, delivery, or policies
- No refunds, returns, or exchanges for such products will be handled by Tratak.online
For any issues, users must contact the respective third-party provider directly.
4. Technical Issues
In case of genuine technical problems:
- Please contact support immediately
- We will attempt to resolve access issues
Refunds will not be issued if the issue is resolved successfully.
5. Refund Processing
If a refund is approved:
- It will be processed within 7–10 business days
- Amount will be credited via the original payment method
6. Responsibility Clause
The effectiveness of the program depends on:
- Consistency of practice
- Parent involvement
- Proper implementation
Failure to follow the program does not qualify for a refund.
7. Policy Acceptance
By purchasing through Tratak.online, you confirm that:
- You have read and understood this Refund Policy
- You agree to all conditions stated above
For any refund-related queries, please contact us through official support channels listed on Tratak.online.