Privacy Policy
This Privacy Policy describes how Tratak.online, operated under Urban Connect Services, collects, uses, and protects your information when you use our website and services.
By accessing or using this website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Child-related information (such as age, behavior concerns, etc.)
b. Payment Information
- Payments are processed through third-party payment gateways
- We do not store card or banking details
c. Usage Information
- Website activity
- Interaction with content
- Communication records (messages, support queries, feedback)
2. How We Use Your Information
We use your information to:
- Provide access to the program
- Deliver guidance, instructions, and support
- Communicate updates, reminders, and important information
- Improve services and user experience
- Respond to queries and provide assistance
3. Child Information
Since our program involves children:
- All child-related information is provided by parents/guardians
- This information is used only for program guidance
- We do not knowingly collect personal data directly from children without parental involvement
4. Third-Party Services & Links
Our website may include links or payment redirections to third-party services, including:
- Payment gateways
- External platforms
- Optional products/services such as tantra sadhana-related offerings
Please note:
- These third-party platforms have their own privacy policies
- We do not control how they collect or use your data
- Any interaction or transaction with such services is at your own discretion
5. Data Sharing
We do not sell or rent your personal data.
We may share limited information only with:
- Trusted service providers (payment processors, communication tools)
- Legal authorities if required by law
6. Data Protection
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no digital system is completely secure, and absolute security cannot be guaranteed.
7. Communication Consent
By using our services, you agree to receive:
- Program-related messages
- Updates and reminders
- Support communication via WhatsApp, email, or phone
You may opt out of non-essential communication where applicable.
8. Cookies & Tracking
We may use cookies or similar technologies to:
- Improve website experience
- Analyze user behavior
- Optimize performance
You can manage or disable cookies through your browser settings.
9. Data Retention
We retain your data only for as long as necessary to:
- Deliver services
- Maintain records
- Comply with legal obligations
10. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data (subject to operational or legal requirements)
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page.
12. Contact Us
For any privacy-related concerns, please contact us through the official support channels listed on Tratak.online.
By using this website, you agree to this Privacy Policy.